Privacy Policy

We are committed to protecting and respecting your privacy.

Legal Notice

Axians Amanox AG, based in Bern (hereinafter Amanox), operates the website www.amanox.ch and all subdomains of www.amanox.ch. We are therefore responsible for the collection, processing, and use of your personal data on our website and for ensuring that this data processing complies with Swiss law. Your personal data and its proper handling are very important to us. Therefore, we would like to inform you below about how we handle your personal data.

We use your personal data in compliance with applicable data protection regulations. Below, we explain what data we collect, how we use it, and what rights you have with regard to the use of your data:

When you visit our website, we temporarily store every access in a log file. The following technical data is collected without your intervention and stored by us until it is automatically deleted after twelve months at the latest:

  • The anonymized IP address of the requesting computer
  • The date and time of access
  • The website from which access was made (referrer URL), possibly including the search term used
  • The name and URL of the retrieved file
  • The status code (e.g., server/client error)
  • The operating system of your computer
  • The browser you use (type, version, and language) and

This data is collected and processed for the purpose of enabling the use of our website (establishing a connection) and ensuring long-term system security and stability.

We also use cookies and applications based on the use of cookies when you visit our website. You can find more information about this in the "Cookies" section of this privacy policy.

You have the option of using a contact form to contact us, download content generated by us, or register for one of our events. The entry of the following personal data is mandatory:

  • Email address

We use this and other voluntarily entered data (such as your telephone number) primarily to provide the best possible, personalized response to your contact request. The data is also used within the HubSpot software. See the "Using HubSpot" section for more information.

Disclosure of data to third parties

We only disclose your personal data if you have expressly consented, if there is a legal obligation to do so, or if this is necessary to enforce our rights, in particular to enforce claims arising from a contractual relationship. Furthermore, we only share your data with external service providers to the extent necessary to process the contract. These service providers use your data exclusively for order processing and not for any other purposes.

Right to Information, Deletion, and Correction

You can request information about your personal data stored by us at any time. A formal request for information must be made in writing to and must provide proof of identity.

You can also have your data deleted or corrected at any time. This can be done by sending a corresponding request by email to . Please note that if your data is deleted, you will no longer be able to use our services, or not in full.

You can revoke your consent to certain data processing at any time with future effect.
Please note that certain data is subject to statutory retention periods. We must store this data until the retention period expires. We lock these files in our systems and use them exclusively to fulfill our legal obligations.

Data Security

We protect your personal data through appropriate security measures and on secure servers. The website is secured through appropriate technical and organizational measures against loss, destruction, and manipulation, as well as against access, modification, or distribution by unauthorized persons.

We also take internal data protection seriously. Our employees and the service providers we commission are obligated to maintain confidentiality and to comply with data protection regulations.

Cookies

Cookies are small text files stored on your computer. Cookies help in many ways to make your visit to our website easier, more pleasant, and more meaningful. Cookies are information files that your web browser automatically saves to your computer's hard drive when you visit our websites.

Most internet browsers automatically accept cookies. You can configure your browser so that no cookies are stored on your computer, or so that a notification always appears when a new cookie is saved.
Disabling cookies may prevent you from using all the features of our website.

Analysis Tools & Tracking

Google Analytics & Google Adwords

We use the web analysis service Google Analytics to tailor our website to meet your needs and continuously optimize it. In this context, pseudonymized user profiles are created and small text files stored on your computer ("cookies") are used. In addition to the data listed under the section "When visiting our website," we may receive the following information:

  • Navigation path followed by a visitor on the website
  • Time spent on the website or subpage
  • Subpage on which the website is left
  • Country, region, or city from which access is made
  • End device (type, version, color depth, resolution, width, and height of the browser window) and
  • Recurring or new visitor

This data is transferred to servers of Alphabet Inc. (https://policies.google.com/privacy?hl=de-CH&fg=1) in the USA and stored there. This information is used to evaluate website usage, to compile reports on website activity, and to provide other services related to website activity and internet usage for the purposes of market research and the needs-based design of these websites. This information may also be transferred to third parties if required by law or if third parties process this data on our behalf. IP addresses are anonymized so that assignment is generally not possible (IP masking).

Further information about the web analysis service used can be found on the Google Analytics website. Instructions on how to prevent the processing of your data by the web analytics service can be found at http://tools.google.com/dlpage/gaoptout?hl=de.

AdWords Conversion Tracking also uses a cookie to determine performance. This cookie is stored on your computer for up to 30 days after you click on an AdWords ad. This information is limited to the total number of users who first clicked on an ad and were then redirected to a page containing a conversion tracking tag.

By using this website, you consent to the processing of the data collected about you by Google in the manner and for the purposes set out above.

Use of HubSpot

Our websites use HubSpot, a software from HubSpot Inc., USA. This software is used in the field of inbound marketing and helps us, among other things, to better coordinate and optimize our marketing strategy through statistical analyses and the evaluation of logged user behavior. This uses so-called "web beacons" and also "cookies," which are stored on your computer and enable us to analyze your use of the website. Hubspot evaluates the collected information (e.g., IP address, geographical location, browser type, duration of visit, and pages viewed) on behalf of Amanox to generate reports on the visit and the pages visited on Amanox.

If you fill out a form to register for an event, contact us, or download a document, we can use Hubspot to personally record your visits to our websites using your additional information (especially your name and email address) and provide you with more targeted information on topics you prefer.

Hubspot is certified under the US-Swiss Privacy Framework. If you generally do not want Hubspot to record your data, you can prevent cookies from being stored at any time by adjusting your browser settings (see the "Cookies" section).

Further information about how Hubspot works can be found in the privacy policy of Hubspot Inc. This is can be seen in the following link: http://legal.hubspot.com/de/privacy-policy.

Social plugins

X


On our websites Plugins from the short message network X Internet Unlimited Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland are integrated. You can recognize the X plugins (post button) by the X logo on our pages. You can find an overview of the post button at https://developer.x.com/en

When you access a page on our website that contains such a plugin, a direct connection is established between your browser and the X server. X thus receives the information that you have visited our site using your IP address. If you click the "Tweet button" while logged into your X account, you can link the content of our pages to your X profile. This allows X to assign your visit to our pages to your user account. We would like to point out that, as the provider of these pages, we have no knowledge of the content of the transmitted data or its use by X. Further information can be found in X's privacy policy at https://x.com/de/privacy.

If you do not want X to be able to assign your visit to our pages, please log out of your X user account.

Other Plugins

Our website contains other social media plugins (such as LinkedIn).

These are usually integrated into our website as graphic files. Each time the page is accessed, the buttons are loaded from the provider's website. This means that, in particular, the IP addresses of all website visitors and the URL of the visited website are forwarded to the provider's servers and stored there.

Amanox does not disclose any data in such processes in accordance with Swiss data protection law. We would like to point out that, as the provider of the website, we have no knowledge of the content of any data transmitted or its use by the providers of the social media plugins. For further information on data protection, please refer to the privacy policies of the individual providers.

Use of Hotjar

We use Hotjar from Hotjar Limited (Level 2, St Julian's Business Centre, 3, Elia Zammit Street, St Julian's STJ 1000, Malta) on our website to statistically evaluate visitor data. Hotjar is a service that analyzes your behavior and feedback as a user on our website using a combination of analytics and feedback tools. We receive reports and visual representations from Hotjar that show us where and how you "move around" on our site. Personal data is automatically anonymized and never reaches Hotjar's servers. This means that you are not personally identified as a website user, yet we still learn a lot about your user behavior.

As already mentioned in the section above, Hotjar helps us analyze the behavior of our site visitors. The tools offered by Hotjar include heatmaps, conversion funnels, visitor recording, incoming feedback, feedback polls, and surveys (more information can be found at https://www.hotjar.com/). Hotjar helps us offer you a better user experience and better service. On the one hand, it provides a good analysis of online behavior, and on the other, we also receive good feedback on the quality of our website. Because, in addition to all the analytical aspects, we naturally also want to know your opinion about our website. And with the feedback tool, that's exactly what we can do.

Why do we use Hotjar on our website?

In recent years, the importance of user experience on websites has increased significantly. And for good reason. A website should be designed so that you, as a visitor, feel comfortable and can easily find your way around. Thanks to Hotjar's analysis tools and feedback tool, we can make our website and our offerings more attractive. Hotjar's heatmaps are particularly valuable to us. Heatmaps are a way of visualizing data. Hotjar's heatmaps allow us to see, for example, very precisely what you like to click on, tap on, and where you scroll.

What data does Hotjar store?

While you browse our website, Hotjar automatically collects information about your user behavior. To collect this information, we have embedded our own tracking code on our website. The following data may be collected from your computer or browser:

  • Your computer's IP address (collected and stored in an anonymous format)
  • Screen size
  • Browser information (which browser, which version, etc.)
  • Your location (but only the country)
  • Your preferred language setting
  • Websites visited (subpages)
  • Date and time of access to one of our subpages (websites)

Cookies also store data that is placed on your computer (usually in your browser). No personal data is collected in them. Hotjar generally does not share collected data with third parties. However, Hotjar expressly points out that it is sometimes necessary to share data with Amazon Web Services. In this case, parts of your information are stored on their servers. However, Amazon is bound by a confidentiality obligation not to disclose this data.

Only a limited number of people (Hotjar employees) have access to the stored information. Hotjar servers are protected by firewalls and IP restrictions (access only to approved IP addresses). Firewalls are security systems that protect computers from unwanted network access. They are designed to act as a barrier between Hotjar's secure internal network and the internet. Hotjar also uses third-party companies, such as Google Analytics or Optimizely, to provide its services. These companies may also store information that your browser sends to our website.

(3) How long and where is the data stored?

We have embedded a tracking code on our website that is transferred to Hotjar's servers in Ireland (EU). This tracking code contacts Hotjar's servers and sends a script to your computer or device used to access our site. The script collects certain data related to your interaction with our website. This data is then sent to Hotjar's servers for processing. Hotjar has imposed a 365-day data retention period on itself. This means that all data collected by Hotjar that is older than one year is automatically deleted.

How can I delete my data or prevent data storage?

Hotjar does not store any of your personal data for analysis purposes. The company even advertises itself with the slogan "We track behavior, not individuals." You also always have the option to prevent the collection of your data. To do so, simply go to the "opt-out page" and click "Deactivate Hotjar." Please note that deleting cookies, using your browser's private mode, or using a different browser will result in data being collected again. You can also activate the "Do Not Track" button in your browser. In the Chrome browser, for example, you need to click on the three bars in the top right corner and go to "Settings." There, in the "Privacy" section, you will find the option "Send a "Do Not Track" request with browser access." Now simply activate this button, and Hotjar will no longer collect any data.

The use of Hotjar requires your consent, which we obtained with our cookie pop-up. According to Art. 6 (1) (a) GDPR and Art. 31 DSG (consent), this consent constitutes the legal basis for the processing of personal data, as may occur when data is collected by web analytics tools.

In addition to consent, we have a legitimate interest in analyzing the behavior of website visitors and thus improving our offering technically and economically. With the help of Hotjar, we can detect website errors, identify attacks, and improve efficiency. The legal basis for this is Art. 6 (1) (f) GDPR (legitimate interest) and Art. 31 DSG (Data Protection Act). However, we only use Hotjar if you have given your consent.

More details about the privacy policy and which data is collected and how by Hotjar can be found at https://www.hotjar.com/legal/policies/privacy/?tid=311915369.

LinkedIn Insight Tag

This website uses the Insight Tag from LinkedIn. The provider of this service is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. Data processing through LinkedIn Insight Tag With the help of the LinkedIn Insight Tag, we receive information about the visitors to our website. If a website visitor is registered with LinkedIn, we can, among other things, analyze the key professional data (e.g., career level, company size, country, location, industry, and job title) of our website visitors and thus better align our site to the respective target groups. Furthermore, with the help of LinkedIn Insight Tags, we can measure whether visitors to our website make a purchase or perform another action (conversion measurement). Conversion measurement can also be carried out across devices (e.g., from PC to tablet). LinkedIn Insight Tag also offers a retargeting function that allows us to display targeted advertising to visitors to our website outside of the website. According to LinkedIn, this does not identify the advertising recipient. LinkedIn itself also records so-called log files (URL, referrer URL, IP address, device and browser properties, and time of access). The IP addresses are shortened or (if used to reach LinkedIn members across devices) hashed (pseudonymized). The direct identifiers of LinkedIn members are deleted by LinkedIn after seven days. The remaining pseudonymized data will then be deleted within 180 days. We, as website operators, cannot assign the data collected by LinkedIn to specific individuals. LinkedIn will store the personal data collected from website visitors on its servers in the USA and use it for its own advertising purposes. Details of LinkedIn's privacy policy can be found at: https://www.linkedin.com/legal/privacy/eu.

Legal basis

The use of LinkedIn Insight is based on Art. 6 (1) (f) GDPR and Art. 31 DSG (Data Protection Act). The website operator has a legitimate interest in effective advertising measures, including social media. If corresponding consent has been requested (e.g., consent to the storage of cookies), processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR and Art. 31 DSG (Data Protection Act); consent can be revoked at any time. Data transfer to the USA is based on the Privacy Framework between Switzerland and the USA. You can find details at: https://www.linkedin.com/legal/l/dpa  and https://www.linkedin.com/legal/l/eu-sccs.

Objection to the use of LinkedIn Insight Tag

You can object to the analysis of user behavior and targeted advertising by LinkedIn at the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out . Furthermore, LinkedIn members can control the use of their personal data for advertising purposes in their account settings. To avoid a link between data collected on our website and your LinkedIn account by LinkedIn, you must log out of your LinkedIn account before visiting our website.

(Source section Facebook Pixel and Hotjar: Created with the Data Protection Generator by AdSimple)

Chatbot

When using the chatbot function, the IP address and timestamp/log files are saved. Content you enter when interacting with the chatbot is also saved. The chatbot is an AI-powered chatbot. If you do not consent to the use of data in connection with the website, the chatbot cannot be used. After completing your interaction with the chatbot, the chatbot content is deleted within 90 days. Content entered into the chatbot is used to interact with you as a user and to use and develop the chatbot. It also serves the search function on the website. No sensitive information or particularly sensitive personal data may be mentioned in the chatbot. The responsibility for not entering any confidential or protected personal data or particularly sensitive personal data into the chatbot lies with you as the user. The user must ensure compliance with legal regulations (data protection, business or official secrecy, etc.). Amanox assumes no liability or responsibility for the content you enter as a user or for the accuracy of the chatbot results.

Contact

If you have any questions about data protection on our website, would like to request information, or request the deletion of your data, please contact our data protection contact by sending an email to .

Currentness of the Privacy Policy

This Privacy Policy is currently valid and dated August 2025. You can access and print it at any time on our website.

Copyright

The content, information, and material on the website www.amanox.ch are protected by copyright. Amanox permits the reproduction of the content, information, and material on the website only for personal, non-commercial use. Furthermore, the reproduction, distribution, modification, and forwarding of the content, information, and materials on this website without the consent of Amanox is prohibited.

Disclaimer

Amanox creates the website and the information it contains with the utmost care. All information on our websites is provided without guarantee of accuracy. We assume no liability for the use of the websites, the AI ​​chatbot, the newsletter, or the information contained therein.

Amanox assumes no liability for the content of other websites that you can access via hyperlinks or from which reference is made to this website. These are third-party offerings over whose content we have no influence and for which Amanox is not responsible.

The information on these websites is for informational purposes only. The use of this information does not create a contractual relationship between Amanox and you as a user.

Communication via Email

Please note that communication via email is neither secure nor confidential.

Bern, August 2025