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Operations Engineer Private Cloud

Would you like to put your knowledge of IT into practice and be the first point of contact for our customers? Then apply with us!
Your Responsibilities

This is how you can contribute

As a Support Engineer at Amanox, you will help shape our Support Engineering team in the following areas:

  • Ensuring engineering support during the lifecycle of our private cloud products
  • Organizing and participating in customer operations meetings
  • Accepting, recording, processing and tracking customer requests
  • Handle customer requests with increasing self-competence
  • Involve the solution architects and senior engineers
  • Collaborate with Service Manager and COO
  • Supporting the Amanox Solutions sales team for proposal generation in the area of operations
  • Create technical documentation of customer environments
  • Supporting the implementation of processes and tools for monitoring and evaluating service quality
your profile

This is what qualifies you as an ideal candidate

  • Education in computer science (EFZ), higher technical education in computer science (HF, FH) a plus
  • Strong interest in system engineering topics (compute, storage, virtualization)
  • Interest in modern architectures (HCI, automation)
  • Good written and spoken German and English skills
  • Flexible and enthusiastic personality
  • Well-mannered interaction with customers and other employees
  • Structured, independent and precise way of working
  • Quick comprehension and willingness to familiarize yourself with new topics

Who needs your backup?

We, Amanox Solutions AG, focus on innovative, scalable and easy-to-operate cloud solutions. We offer well-known companies of different sizes - often also in a multinational environment - consulting, planning, implementation and long-term support of cloud projects. With solid know-how, innovative strength and the latest technologies, we aim to move mountains for our customers. You've come to the right place if you like working in an agile and high-performing environment and want to make a difference with us.

Recruitment process

If you are interested in a professional future at Amanox, then apply to us. We have recorded here for you how the application process works with us. Fast progress and open communication are particularly important to us. From the first step to a possible conclusion, it takes us no longer than 2 weeks.
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Contact us

  • Submit application documents and / or contact us
Are you interested in one of our open positions? Get in touch with us and use our application form below for your application or send us an email.
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The first conversation together

  • We get to know each other
In the first interview, you speak to your future supervisor or the management. We introduce ourselves to you, you introduce yourself to us. Afterwards, both we and you have about 2 to 3 days to decide on the next step.
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The second conversation

  • We get to know each other better
If you take this step with us, you will also get to know the employees from the respective team. Management may also be present at this meeting. Even after this step, we give both sides about 2 to 3 days to make a decision.
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It becomes concrete

  • We will prepare a draft contract for you
  • We'll talk to you about the possible framework

Together with your future supervisor and/or the management, we will agree on the conditions for working together in another meeting.

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Done

  • We sign a contract
When things have gone satisfactorily for both parties and we are convinced that we want to pursue your professional path together, we will enter into a contract with you.

Apply now

Have we aroused your interest in this varied role? If yes, then use our application form. If you still have questions, get in touch with us – by e-mail or telephone.
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